Hello!
I have bought a hard disk of your company. Hard disk Seagate Barraruda
Model:ST3500630AS S/N:9QG2636Q. Firm in which I have bought it was closed, and
HDD has broken.

I have learned that you have a representation in Moscow which carries out an
exchange guarantee HDD.
Here its requisites:
ELKO Moscow 123308 Russia, Moscow, Novohoroshevskiy proezd 11
Phone/fax: (095) 234-2845,
dealer@elko.ru
http: // www.elko.ru/

Having issued the order for an exchange as it has been specified on your site
(Order Number:1000315812, e-mail:mouse.yar@gmail.com), I have called in company
ELKO to learn where to bring faulty HDD. But there to me have answered that they
carry out return on a guarantee only those HDD which they have sold. Help me to
understand please in the circumstances and if company ELKO really carries out
return only those HDD which has sold itself why they are specified as authorized
the service center?

Thank you for your email.
Please take notice that ELKO you mentioned is a distributor of Seagate,
they have their own warranty policy.
If they couldn't provide the warranty service to you, please return the
drive to Seagate directly since you have request the order.
The return address is included in the Order Confirmation you received
after you requesting the order.
Thank you.

подскажите что можно сделать?

купил я месяц назад винт, ... фирма в которой я его купил развалилась и следов не найти.

купил я месяц назад винт, сигейт 500 гиговый. позавчера он умер

ну сигейт - оно и есть сигейт!!

Хотите СК за фанатство?

Что? Что Сигейт - Г.?

то есть ли вообще смысл смотреть на эту липовую гарантийку на сайте?

отослать директли на сам сигейт, а что же еще?