#77 Последний выпуск для операционной системы Windows 10: GeForce 391.35 WHQL (27.03.2018) | 32-bit
#77 Последний выпуск для операционной системы Windows 7/8/8.1: GeForce 475.14 WHQL (09.07.2024) | 64-bit
#77 Последний выпуск для операционной системы Windows 7/8/8.1: GeForce 391.35 WHQL (27.03.2018) | 32-bit
#77 Последний выпуск для операционной системы Windows Vista: GeForce 365.19 WHQL (13.05.2016) | 32-bit & 64-bit
#77 Последний выпуск для операционной системы Windows XP: GeForce 368.81 WHQL (14.07.2016) | 32-bit & 64-bit

#77 Последний выпуск для серии карт Kepler: GeForce 475.14 WHQL (09.07.2024) Windows 10/11 | 64-bit
#77 Последний выпуск для серии карт Kepler: GeForce 475.14 WHQL (09.07.2024) Windows 7/8/8.1 | 64-bit
#77 Последний выпуск для серии карт Fermi: GeForce 391.35 WHQL (27.03.2018) Windows 10 | 32-bit & 64-bit
#77 Последний выпуск для серии карт Fermi: GeForce 391.35 WHQL (27.03.2018) Windows 7/8/8.1 | 32-bit & 64-bit
#77 Последний выпуск для серии карт GT/GTX 200, 300, 400: GeForce 342.01 WHQL (14.12.2016) Windows 10 | 32-bit & 64-bit
#77 Последний выпуск для серии карт GT/GTX 200, 300, 400: GeForce 342.01 WHQL (14.12.2016) Windows Vista/7/8/8.1 | 32-bit & 64-bit

Hi all,

This is going to make you happy (at least a bit or maybe happy and sad all at once :P ).

I have confirmation from NVIDIA Team Manager for NVIDIA Customer Care Europe that it is a problem with NVIDIA drivers that can affect several generations of cards, several OS (10,7...) and random hardware-software configurations.


They are "actively working on a fix", but no ETA for it yet, as seems they have discovered this general problem recently (in part because i have been talking with them for months and showing them proofs that something was wrong in their end).


Here some of their last emails confirming this:


1-
Hello,
(...)

In regards to the feedback that you have provided about the stuttering issue on several systems, our development team has found that there are indeed some minor glitches that will be fixed in future updates of our drivers and Microsoft Windows. We are actually working with Microsoft on solving this as apparently this is caused by some changes made in the Creators Update, which indeed affects quite a few users.

So, in conclusion, I would like to apologize for the vague replies that I have send towards you but please understand that we had not info in regards to this issue until I have received a report from my colleagues on the 2nd level of support.

Your feedback has been passed further to the team, in regards to the hardware, and they will be able to try and replicate this in on a much higher number of possible configurations. Once again, we are actively working on fixing this.

I hope that now everything is much more clearer and that we will be fixing this annoying issue very soon.

Thanks,
Costin
NVIDIA Customer Care

AND:


2-
Hello,

I took us a bit of a time to acknowledge the issue because there are so many possible configuration and so many possible causes of this that it sometimes it is quite hard for us to identify and search for a solution for certain issues that customers might experience.

In all truth, we had cases related to this kind of issues (and indeed not related only to the Pascal cards, but with some other generations) but we do not had anything official from our dev team about it, but when I got that info, I have replied to you because I do not have any reasons to hide any information from our customers.

We are working actively on fixing this and we would like for our customers to understand that sometimes the fix cannot be released in a matter of hours or days, especially when this kind of things happen randomly, on random hardware configurations, with random software installed.

As for letting the community know about this thing, unfortunately social media/forums is not my area but trust me that the feedback is already sent to the concerned team.

In regards to other versions of Windows and other generations of graphics cards, indeed I have seen reports with similar issues and we are working with the engineers to find solution. Again, it is hard to find a root cause and a solution when issues appear randomly.

As always, any feedback that you might have for is is welcome and (...).

Best regards,
Costin
NVIDIA Customer Care




(...)= Personal messages .


These are finally good news (in my opinion) telling us we have to stop looking for problems on our computers and wait for a fix..
Hopefully they will fix it soon (and compensate us) as i have found tons of people with these problems.
They didn't give me more detailed info so if you think you can get more or give them some info try to contact them (in case you don't want to spend time to find it by yourself: support@nvidia.zendesk.com ) .

Asked them to share the news but they told me it was not their area and others will do if they think it is necessary, so i told them i will do it myself. I think it was an error by them as i am a bit angry so i won't be as good as if they were who would share the news.
Angry because i wasted some months with them (and some on my own) with weak tests and weak answers, and they insisted that all the problem was on the PCIe 2.0 (while, quoting, "pascal requires 3.0"). Then they found the problem with their drivers.


Spread the news!!!