RUSSIAN WAR 173.199.67.67, порт 3114 - режим "Командный Бой"
Russian Roulette 173.199.67.94, порт 3164 - режим "Превосходство"

Customer (simon koning) 11/26/2010 04:18 AM
Status solved? it is not solved at all!

Customer (simon koning) 11/26/2010 03:29 AM
This is the place i am forwarded to with questions for technical support!
YOU post it there and keep me updated, ok?

Response (Edward Keeley) 11/26/2010 03:27 AM
Hello & Thank you for contacting Activision!

I recommend that you post this on the boards at http://callofduty.com/ The developers moderate that board.

Customer (simon koning) 11/26/2010 03:27 AM
tried deleting and reinstalling yesterday, dos not work....

Customer (simon koning) 11/26/2010 03:26 AM
http://forums.steampowered.com/forum....php?t=1608902

http://forums.steampowered.com/forum....php?t=1611523

http://forums.steampowered.com/forum....php?t=1600165

PLEASE CHECK THESE LINKS, U CAN SEE I AM NOT THE ONLY ONE WITH THIS PROBLEM>>> FIX NEEDED!

Response (Edward Keeley) 11/26/2010 03:25 AM
Hello & Thank you for contacting Activision!

Hello & Thank you for contacting Activision!

In the Steam Client, right-click on Black Ops Multiplayer, then click Delete Local Content.
When that is done, right-click on Black Ops Multiplayer, then click Install
Can you update your classes now?

Customer (simon koning) 11/26/2010 03:24 AM
i have tried this already, it doesnt work. I have tried everything.
Please check the attachement from my first message, and notice i am rank 20ish and have the ak47 to play with, and also see custom 6, wich is locked, but filled in with STONER..

Response (Edward Keeley) 11/26/2010 02:50 AM
Hello & Thank you for contacting Activision!

Try resetting your custom classes to default and then save them. Once you have done that try customizing your classes again and see if they will save.

Customer (simon koning) 11/26/2010 02:30 AM
I am contacting technical support here right?
I recommend YOU post it on that forum moderated by the developers!
this is just rude!

Response (Edward Keeley) 11/26/2010 01:40 AM
Hello & Thank you for contacting Activision!

I recommend that you post this on the boards at http://callofduty.com/ The developers moderate that board.

Customer (simon koning) 11/25/2010 10:16 AM
dude, you are not reading carefully. i am saying the game options are broken. i cannot change classes and killstreaks or buy contracts. i am expecting a patch from you guys since i am not the only one having this problem. Please fix the game, so i get what i payed for.

Response (Edward Keeley) 11/25/2010 04:25 AM
Hello & Thank you for contacting Activision!

We are unable to make changes to your profile.

Also: Unfortunately, we cannot handle refunds directly, as our distributors take the product back in bulk from retailers (whose profit has to be accounted for as well). This is why you will have to return the product at the point of purchase.

Customer (simon koning) 11/25/2010 04:12 AM
but at the moment i cannot change my killstreaks and weapon classes. i know from the community there are more player dealing with this issue. It is really frustrating not being able to choose the weapons and killstreaks an perks etc. yourself, but have to play with standard stuff.
Or you guys fix this problem, or i would like to see a refund for the game. What is your response to that, Edward?

Response (Edward Keeley) 11/25/2010 03:47 AM
Unfortunately, there is nothing we can do about this.

Customer (simon koning) 11/25/2010 03:26 AM
But what about my problem with the custom classes , killstreaks and contracts? I cannot buy anything at the moment... Please give me a solution for that.

Response (Edward Keeley) 11/25/2010 02:57 AM
Hello & Thank you for contacting Activision!

Any sort of interrupted communication that occurs when the game is updating your stats can result in a reset or rollback. Unfortunately, there is nothing we can do about this.

Auto-Response 11/22/2010 01:04 PM
-

- Activision does not sell games directly. If you go to the Activision website, you can click the Store link. That will take you take to Dealtime.com. Dealtime.com is search engine that can help you find the lowest price available.

- You can also try the following websites to purchase games.

http://www.amazon.com
shopping.yahoo.com
http://www.ebay.com
http://www.nothingbutsoftware.com
gamespy.pricegrabber.com

If the above is not relevant to your question then hopefully the following will help.


Title: Crash/freeze during install.
Link: http://activision.custhelp.com/cgi-b...ted=1288903593

Title: Crash/Freeze during gameplay.
Link: http://activision.custhelp.com/cgi-b...ted=1288903862

Title: Sound problems/no sound
Link: http://activision.custhelp.com/cgi-b...ted=1289320857

Title: Crash/Freeze at launch
Link: http://activision.custhelp.com/cgi-b...ted=1288903826

Title: Black screen with out of range error.
Link: http://activision.custhelp.com/cgi-b...ted=1289836370

Customer (simon koning) 11/22/2010 01:04 PM
Hi,
I was prestige level 40. Somehow the system reset it to normal level 1. What is even more strange, is that i cannot buy anything. I have played to level 25 again, so i have custom classes, and i got weapons like the Assault AK47 which arent even unlocked yet (i unlocked it before the reset), it are my old custom classes. But i cannot change them and buy anything new. Notice in the attacehment the custom class nr. 6 STONER..... I cannot even buy new killstreaks. Please help, and prefferably give me back my prestige level 40+.........
File Attachments
• blackopsBUG.gif