I would like to ask a few questions:
1) This HDD Toshiba has shipped? I would instead take another - WD Green Desktop WD30EZRX 3TB. Of course with a surcharge, whether it's now or it has already been sent and return late?
2) I have in the account 223.60 euros. How to use them? I plan to purchase a larger amount that is in account, how to correctly use them?
3) If the order has not yet shipped, I would like it formalize one of their order, is it possible?
4) I have made 2 return shipment - the HDD and grapics cars. What about compensation for the return shipping?

Thanks for your inquiry. The order has unfortunately already been shipped and cannot be changed anymore.

If you want to use your customer balance for a credit card order you can do so by making a corresponding note in the comment box of the order. If you’d like to pay with PayPal instead, we would need to transform the balance into a discount voucher first.

The question about your return and the postage spent please direct to our returns department under returns@computeruniverse.net.


Best regards

Hello.
I have 2 return shipment - the HDD and grapics cars. What about compensation for the return shipping?

Thank you for your message.
Unfortunately it has been forgotten to refund you the 26€ for shipping.
I will now refund you the money on your customer account onto the 223,60€.

Best regards