Hi, my name is Nikunj. How may I help you?
Nikunj: Nikunj welcomes you to Electronic Arts World Wide Customer Experience.
easy rider: Hello. In my account there is a demo and beta games. You can remove them so that they disappeared from the list of games? There is a beta and alpha bf3. I have pre-ordered, so that soon there will be 3 versions bf3, it is not good. I do not need the alpha and beta, which also does not work already. And Sims demo I did not need it, I accidentally clicked on them in the store.
Nikunj: Sure.
Nikunj: Could you please confirm the e-mail id and date of birth?
easy rider: ***************
easy rider: *********
Nikunj: Thank you for providing me the information.
Nikunj: I can disable the games.
Nikunj: May I have your permission?
easy rider: yes, of course
Nikunj: Thank you.
Nikunj: Once I done this disabling games,
Nikunj: You will also be required to un install them from your PC .
easy rider: I have uninstalled them
Nikunj: Thank you for the reference.
Nikunj: Please allow me a minute.
Nikunj: Thank you for the patience.
Nikunj: I have disabled the demo versions and beta version as per your request.
Nikunj: Is there anything else I can help you with today?
easy rider: If I start now Origin will not see them?
Nikunj: You will.
easy rider: Then how do make them disappear?
Nikunj: I would request you to please un install origin using link :http://support.ea.com/app/answers/detail/a_id/66 and then re install it using link: http://support.ea.com/app/answers/detail/a_id/971.This should resolve the issue.
Nikunj: Is that fine with you?
easy rider: I need to reinstall the Origin? Ok.
Nikunj: Please refer the steps as listed above in the articles.
easy rider: tthank you, goodbye
'easy rider' disconnected ('Concluded by End-user').